24/06/2020

Digital Ajman launches "Your Voice is Heard" initiative to enhance its communication with the public

Ajman, June 24 (WAM) - Ajman Digital Department launched the "Your Voice" initiative Audible" with the aim of providing a new channel of communication with the public benefiting from the services Digital government and provide them with the opportunity to submit proposals and discuss all Difficulties or obstacles that they may face while requesting services from During a special program bearing the name of the initiative and broadcast on the Instagram application for an hour Complete weekly.

The initiative comes in cooperation with all government agencies in the Emirate of Ajman Which in turn appoints a coordinator to answer public inquiries in order to develop Solutions to all the challenges they face.

Her Excellency Ohood Shuhail, Director General of Ajman Digital Department, said that the launch of this The initiative aims to raise the efficiency of digital government services provided to the public And provide them with the opportunity to communicate with officials transparently and directly in a step To address the difficulties and challenges that may face them, no matter how small, and this is part of Important of our strategy and vision aimed at customer happiness.

She added that it is very important that we follow together the smallest details that pass It has the journey of customers, especially in light of the current exceptional health conditions Which requires all of us to exert more efforts to achieve the highest percentage of satisfaction Dealers.. We are proud to support all government agencies in the Emirate of Ajman "Your Voice is Heard" initiative, and this shows the extent of interdependence and solidarity to serve the emirate as It meets the requirements of our wise leadership, which still recommends us every time to be The closest to our customers is that they are the compass of our success and their happiness is the essence of our digital environment.

For her part, Wijdan Al-Hajjaj, Director of Institutional Relations and Esaad Department, said: Customers The "Your Voice is Heard" initiative has achieved great success with the launch of the first Episodes presented by the journalist Mohammed Al Kaabi and hosted by the Director of Services Department Support in the Transport Authority Abdul Rahman Al Nuaimi, confirming that Ajman Digital Department She worked through her team to launch this type of initiative that aims to To make customers happy, pay attention to their issues and know their suggestions that contribute to Development of government digital services.

The pilgrims thanked all the institutions and companies that She provided various types of support, including Emirates Vision Foundation and Writers Media Company. As well as Infox Media.

WAM/TAR/Mustafa Badreddine