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In 2017, DDA launched its disruptive journey to power the digital transformation of a wide range of government processes in Ajman.
We aspire to power this digital transformation through cutting-edge technology for the good of Ajman’s community and prosperity.
In recognition of the goals and objectives of the Emirate of Ajman 2021, and its strategic plans to develop operations and promote digital transformation in the emirate and the importance of establishing a specialized government entity, Ajman eGovernment was reorganized into Ajman Digital Government by Emiri Decree No. 9 of 2017.
His Highness Sheikh Ammar bin Humaid Al Nuaimi, Crown Prince of Ajman and Chairman of the Executive Council appointed Her Excellency Ohoud Ali Shehail as the Director General of Ajman Digital Government.
Explore MoreIn the government of Ajman, we are working on developing infrastructure facilities and public services, especially the digital and technical services, to reach everyone, this is done through the strategic plan adopted by the government to further enhance our agenda for developing various sectors and providing the best services.HH Sheikh Ammar Bin Humaid Al Nuaimi
Crown Prince of Ajman
The Department of Digital Ajman seeks to uplift the public by providing high-quality, responsive, integrated, and innovative government services at any time and place.HE Dr. Ohoud Shehail
Director General of Department of Digital Ajman
The Department of Digital Ajman works eagerly to keep pace with everything new in the world of technology and seeks to participate in various forums, this is to enhance its participation at the local and international levels, pointing to the ever-growing range of distinguished digital services provided by the various departments in the Emirate of Ajman today, with services which are unique to some of them considering the rapid technological developments that are witnessed by the United Arab Emirates and the worldHE Dr. Ohoud Shehail
Director General of Department of Digital Ajman
Ajman, May 27 (WAM) - His Highness Sheikh Ammar bin Humaid Al Nuaimi, Crown Prince of Ajman and Chairman of the Executive Council, received His Excellency Hassan Al Hosani, Managing Director of Bayanat, the leading national company in the field of geospatial data and geographic intelligence, and his accompanying delegation, in the presence of Her Excellency Dr. Ohood Ali Shuhail, Director General of Ajman Digital Department. The meeting discussed ways to adapt modern technologies and artificial intelligence to enhance the management of city operations, with the aim of achieving a comprehensive vision for sustainable development and enabling government departments and institutions and officials to manage city operations more effectively, by analyzing big data related to all important sectors in the emirate, such as infrastructure and security, environment and government services.
His Highness the Crown Prince of Ajman stressed that the integration of government enablers such as open data, shared data, various government systems, and the adaptation of emerging technologies and artificial intelligence is a vital step to improve the efficiency of operations and provide better services to citizens, which contributes to building smarter and more sustainable cities.
His Highness Sheikh Ammar bin Humaid Al Nuaimi was also briefed by His Excellency Hassan Al Hosani on the future plans of Bayanat at the local and global levels in light of the accelerated efforts witnessed by the region to benefit from the digital environment and smart solutions in accelerating the pace of comprehensive development within various sectors.
The meeting was attended by Dina Ahmed Faris, Director of Digital Transformation Department at Ajman Digital Department, Fahad Al Hammadi, Commercial Director of Business Development at Bayanat, and a number of officials from Bayanat.
Ajman, March 4 (WAM) - His Highness Sheikh Ammar bin Humaid Al Nuaimi, Crown Prince of Ajman and Chairman of the Executive Council, witnessed the signing of a cooperation agreement between the Government of Ajman represented by the Department of Land and Real Estate Regulation, the Federal Authority for Identity, Citizenship, Customs, Ports Security, Etihad Electricity and Water, Ajman Sewerage Corporation, and "Etisalat Min E&", within the framework of joint cooperation to implement the "Ajman Ownership Package" project, which is supervised by the Ajman Digital Department.
The project is based on designing the customer's journey to own a property in the Emirate of Ajman, while providing proactive services to several government and private agencies, which shortens the effort and time on the new property owner, and reduces the time for requesting all services from 5 days to only 10 minutes.
Ajman Digital Department, in cooperation with the Department of Land and Real Estate Regulation in Ajman, seeks through the introduction of this package to raise the quality of life in the Emirate of Ajman by reducing government requirements in buying property, and providing fast, integrated and reliable proactive services in cooperation with strategic partners.
The signing ceremony of the agreement at the Amiri Diwan in Ajman was attended by Sheikh Abdulaziz bin Humaid Al Nuaimi, Chairman of the Department of Land and Real Estate Regulation, His Excellency Eng. Omar bin Omair Al Muhairi, Director General of the Department of Land and Real Estate Regulation, Her Excellency Dr. Ohood Shuhail, Director General of the Digital Government Department, His Excellency Brigadier Ahmed Ibrahim Al-Mannai, Executive Director of Residency and Foreigners Affairs in Ajman, His Excellency Abdul Rahman Al Nuaimi, Executive Director of Government Relations and VIPs at Etisalat by E&D, and His Excellency Yousef Al Ajmani, CEO of Ajman Sewerage Company. and His Excellency Salem bin Rabiah, Chief Commercial Officer of Etihad Water and Electricity.
On this occasion, His Highness Sheikh Ammar bin Humaid Al Nuaimi praised the "Ajman Ownership Package" project for its great importance in the comprehensive digital transformation process sought by the Government of Ajman and its continuous endeavors to improve the quality of services and provide an exceptional experience for customers by relying on technology and the latest technologies and innovative modern methods in the fields of government work.
His Highness stressed that this agreement will enhance integration between government and private entities concerned with the implementation of this ambitious project and is a fundamental and important step to achieve the desired goals, especially those related to enhancing the customer experience and facilitating procedures for providing government services, in line with the aspirations of the wise leadership and its forward-looking vision aimed at consolidating the position of the Emirate of Ajman as a sustainable and leading city in various sectors and fields.
For his part, Sheikh Abdulaziz bin Humaid Al Nuaimi, Chairman of DLD, said that the launch of the ownership package in Ajman is the fruit of joint efforts between DLD and its strategic partners and a real embodiment of the aspirations of customers who contributed effectively and directly to the completion of this project through their opinions and suggestions, stressing that DLD is constantly keen to create a participatory climate with its customers and looks forward to strengthening this relationship by adopting qualitative initiatives and projects that meet the needs of all concerned groups.
He explained that the Tamlak package in Ajman is an integrated proactive services package that includes several services from government and private agencies, which shortens the effort and time on the property owner, thanks to the electronic linking process and unified data provided by the concerned authorities, as the duration of requesting all services has been reduced from 5 days to only 10 minutes, in addition to reducing the number of service center visits from 4 visits to one.
For his part, His Excellency Eng. Omar bin Omair Al Muhairi, Director General of DLD, stressed that the launch of the Tamlak package in Ajman is a continuation of the Department's efforts and endeavors to raise the efficiency of institutional performance, achieve integration between various sectors, provide a smart experience for customers and provide them with a package of innovative packages of high value and extreme efficiency, praising the efforts of the joint work team and their excellence in designing and completing this project.
H.E. Dr. Ohood Ali Shuhail, Director General of Ajman Digital Department, said: "At Ajman Digital Department, we believe that the integration and interconnection of digital services is the way to enhance an exceptional customer experience and provide proactive services, embodying the directives of His Highness Sheikh Ammar bin Humaid Al Nuaimi, Crown Prince of Ajman and Chairman of the Executive Council.
She added: "In designing the ownership package in Ajman, we relied on the latest technical methods to connect services in an integrated manner through the electronic connectivity platform, which contributed to the exchange of customer data with strategic partners quickly and securely.
She continued: "We are keen to improve the quality of life for citizens and residents in the Emirate of Ajman, and we will continue to seek to innovate and improve our services to enable us to keep pace with strategic ambitions and future aspirations.
Ajman, Oct. 15 (WAM) - Ajman Digital Department (DD) announced the participation of 12 government and private entities within the Ajman Government platform in the 43rd edition of GITEX Global from October 16 to 20 at the Dubai World Trade Center.
The participating entities under the umbrella of the Government of Ajman will announce more than 40 new services aimed at simplifying the customer journey and providing an easy and seamless experience for partners and community members, and these entities will also sign more than 10 partnership and cooperation agreements with government and private entities to explore the latest innovations and global technologies, and build new partnerships that enhance the digital transformation process in the Emirate of Ajman.
The participating entities will showcase their most prominent technical achievements, in addition to launching a package of the latest digital innovations and smart services.
Ajman Government Pavilion is attended by Ajman Digital Department, Municipality and Planning Department, Ajman Chamber of Commerce and Industry, Land and Real Estate Regulatory Department, Port and Customs Department, Ajman Police General Headquarters, Department of Finance, Human Resources Department, Transport Authority, Department of Economic Development, Department of Tourism Development, and Ajman Bank from the private sector.
Her Excellency Dr. Ohoud Ali Shuhail, Director General of Ajman Digital Department, expressed her happiness with the participation of the Government of Ajman in GITEX Global through a unified platform to exchange experiences, build successful partnerships and learn about the best experiences and technologies. She said that the Ajman Government platform at GITEX 2023 is witnessing a development in scientific and technical events and activities to be a distinguished destination that attracts visitors and enables the participating entities to showcase their distinctive digital initiatives, explore innovative ideas, and launch their new projects.
She stressed that the participation of the Government of Ajman in GITEX 2023 comes as an extension of the great successes achieved during its previous participation in the exhibition. She said we are working with our partners from the government and private sectors to transform the Emirate of Ajman into a smart city that achieves the welfare of citizens and residents on its land.
For his part, His Excellency Sheikh Mohammed bin Abdullah Al Nuaimi, Chairman of the Department of Ajman Port and Customs, said that the Department intends to launch a bouquet of the latest digital technology innovations, during its participation within the Ajman Government platform at GITEX 2023.
His Excellency revealed that the package of new projects, which rely on the technology of future ideas, will cover a wide range of fields, including the customs and maritime sectors, and through these initiatives, the Department seeks to consolidate its unique imprint in the path of digital transformation and artificial intelligence investment to provide integrated services through channels characterized by flexibility, efficiency and speed, and these efforts respond to the vision of the Emirate of Ajman to achieve customer happiness.
He stressed the importance of GITEX as one of the most prominent information technology events in the world, stressing that the Department's participation in this global event comes within the framework of its digital strategy, which aims to use the latest technologies to provide its services efficiently and effectively, and the Department seeks to guide and encourage the future of digital applications, virtual solutions and artificial intelligence technologies to provide proactive services to customers.
"The Department pays great attention to participating in these prominent global events, pointing out the importance of the growing role of technology in improving the quality of life for various segments of society, especially customers, and through its participation in this prominent occasion, the Department seeks to introduce the public and experts to the advanced and innovative technologies it works on, with the aim of facilitating the customer experience and enhancing his happiness."
For his part, His Excellency Salem Al Suwaidi, Director General of Ajman Chamber of Commerce and Industry, said that GITEX has proven its ability to lead digital transformations in the country, the region and the world, and has imposed itself as a platform through which the latest technologies and methods of modern technology based on the uses of artificial intelligence are traded, stressing that the exhibition is an important platform to highlight the UAE's position as a global center for investment in modern technologies and integrated smart solutions aimed at improving the quality of life of the individual and society and increasing the productivity of institutions.
He stressed that the participation of the Ajman Chamber in the activities of GITEX Technology Exhibition annually under the umbrella of the Government of Ajman reflects the Chamber's efforts to develop its services and initiatives directed to the development of the business of private sector enterprises, and the Chamber seeks to develop its partnership agenda with government and private agencies, in addition to exchanging ideas and experiences on the latest technical means, as well as the Chamber aims to monitor the best practices and techniques of artificial intelligence and circulate them to its members from private sector establishments in support of increasing production and improving business management.
His Excellency added: "We at GITEX Technology are pleased to share and launch our latest services, products and innovative ideas, and explore the distinguished services and digital and smart technologies displayed by government and private entities participating in the most prominent and important technical event regionally and globally, and in general, the exhibition has a leading role and a direct impact on developing and foreseeing the future of all sectors, especially the economic sector."
Al Suwaidi invited all government agencies, the private sector and members of the Ajman Chamber of establishments to benefit from the World Expo and see the latest uses of artificial intelligence in business development and simplification and ease of procedures, considering artificial intelligence has become one of the most important tools to raise the level of productivity and business development and an essential means to create the future of the economic sector.
His Excellency Rashid Abdul Rahman bin Jubran Al Suwaidi, Director General of Ajman Government Human Resources Department, stressed that GITEX 2023 is an opportunity to highlight the achievements of the government digital transformation process in the Emirate of Ajman through a unified platform that includes all government agencies and displays a series of projects, initiatives and digital services in the emirate.
His Excellency explained that the participation of the Human Resources Department in the exhibition comes within the framework of the Department's keenness to provide the requirements of digital transformation that are in line with the strategy of the Government of Ajman, and to provide distinguished and innovative services to develop skills, increase competencies, and benefit from expertise and technologies, explaining that participation in this event is an opportunity to meet with leaders and international technology companies and learn about the most prominent technical developments in the world and the latest artificial intelligence technologies with the participation of technology companies and government agencies, to present the latest innovations.
His Excellency pointed to the Department's keenness to improve services through technical systems and employ the latest technologies and best practices in line with the government's directions to develop skills, increase the efficiency of human resources in the Emirate of Ajman and contribute to achieving general satisfaction with the government services provided.
In turn, His Excellency Abdul Rahman Mohammed Al Nuaimi, Director General of Ajman Municipality and Planning Department, stressed that the Department considers GITEX an important event that brings together minds, experts and bright experiences in the field of digital services, smart transformation and the employment of artificial intelligence in various fields of worklife, explaining that the Department is keen to participate every year in the most important technical event in the world, and puts its distinctive mark, and meets with experts, specialists, major companies and leading bodies, to exchange experiences and see the most important ideas and realistic projects that improve the work. It casts a positive shadow on all aspects of life.
His Excellency said: "During the previous editions of GITEX, the Department was able to review its hard work to ensure the quality of life and the happiness of the community in the Emirate of Ajman, and adopted its integrated work approach to serve the customer at any time and place, and our participation in the exhibition supports the strategy of development and permanent improvement to provide the best through updating applications and issuing the finest ones, which achieves the best results.
His Excellency added that the Department has prepared a comprehensive and integrated plan to launch smart applications and services.
He pointed out that the Department is proud of its participation under the umbrella of the Government of Ajman along with 11 government and private entities in the emirate, reviewing the most important technical achievements, initiatives and current and future projects, to enhance the quality of government services and secure an exceptional customer experience.
His Excellency Marwan Al Ali, Director General of the Department of Finance in Ajman, stressed that with the development of the digital world and the opening of markets, the importance of joint cooperation between the public and private sectors increases. He said: "Participating in international exhibitions such as GITEX gives us the opportunity to explore the latest innovations and technologies offered, and work to employ them to provide more effective services and an improved user experience for all DLD's customers."
His Excellency explained that interacting with technology industry partners helps us develop our digital strategies and services, not only to meet expectations, but also to exceed them and provide what is best for the citizens and residents of the Emirate of Ajman.
He pointed out that the ultimate goal of employing modern technologies and smart digital solutions lies in achieving the convenience of customers and facilitating their procedures, stressing the importance of joint cooperation and continuous communication with partners in the technology sector to achieve this.
"In this edition of the exhibition, we are focusing on showcasing our experiences in the field of digital services including SADAD Ajman and Tawrid platforms, which are in line with our renewed strategy to support the digital transformation in the Emirate of Ajman."
He stressed that GITEX 2023 is a golden opportunity to communicate with international technology experts, with a focus on developing smart and sustainable digital solutions that serve the ambitious digital transformation goals sought by the Emirate of Ajman.
His Excellency Abdullah bin Ahmed Al Hamrani, Director General of the Department of Economic Development in Ajman, said: "Our participation under the umbrella of the Government of Ajman in the largest technology exhibition "GITEX Global" translates the vision and directives of the leadership to build a more flexible and sustainable future economic model, based on empowering various vital sectors and moving them towards new horizons.
Al Hamrani pointed to the influential position of the digital world, which is emerging day after day, and the Department's keenness to adopt modern smart solutions and digital innovations for their important role in providing an attractive economic climate, facilitating doing business and enhancing the quality of life of community members.
For his part, His Excellency Mahmoud Khalil Al Hashemi, Director General of the Department of Tourism Development in the Emirate of Ajman, expressed his aspiration to provide distinguished services and experiences to visitors and customers, praising the importance of relying on modern technology and automating services as a key means to achieve the strategic objectives of the Government of Ajman.
"Through our participation in the exhibition, we will provide a variety of services and technical initiatives that reflect our vision for the future of smart and sustainable tourism in Ajman, and we hope that these services will contribute effectively to shaping the future of tourism in Ajman in a positive way, and we look forward to benefiting from the experiences and expertise of our strategic partners who will participate with us on this distinctive platform," he added.
His Excellency Omar Mohammed Lootah, Director General of Ajman Transport Authority, said: "GITEX 2023 is one of the largest exhibitions that the UAE receives annually, which aims to transfer knowledge and connect minds in technical achievements, noting that the exhibition is a platform to review achievements and developments in the technical field, which contributes to stimulating technical competition between institutions at the local and international levels.
He added: "The UAE recorded in the exhibition its most important technical achievements at all levels and in various fields, as it is an opportunity to enhance cooperation between various institutions and bodies in the exchange of experiences and modern knowledge.
His Excellency pointed out that the exhibition is keen annually to maintain the continuity of development in conjunction with the remarkable progress witnessed by technology in the world, pointing to the follow-up of the event and keeping pace with the speed of technical developments in the world and how to harness them to serve humanity.
For his part, H.E. Eng. Omar bin Omair Al Muhairi, Director General of DLD in Ajman, said that GITEX is the most prominent and important IT exhibition in the world and a favorable opportunity to meet with pioneers in the technology sector and actors in the fields of artificial intelligence, stressing the Department's keenness to build new digital partnerships that support its efforts and endeavors towards the sustainable development of the digital system and enhance the efficiency of its institutional performance based on integrated and harmonious processes that ensure the provision of proactive services of high quality.
His Excellency explained that the Department, through its participation in GITEX 2023 within the Ajman Government platform, intends to showcase its new digital services and transfer its expertise in the field of automating and promoting government procedures through the various channels available at the exhibition, as well as direct communication with distinguished expertise and competencies in the technical field and achieving the maximum benefit to continue the continuous development of the Department's innovative digital systems and programs.
WAM / Yaqoub Al-Awadhi
Zakaria Mohieddin Yaqoub Al-Awadhi
Ajman, Oct. 17 (WAM) -- Her Excellency Dr. Ohoud Ali Shuhail, Director General of Ajman Digital Department, was briefed on the most prominent digital initiatives presented by the Department and the entities participating in the Ajman Government Platform, at GITEX Global in its 43rd session held at the Dubai World Trade Center and will continue until October 20, with the participation of a wide range of government and private entities from inside and outside the country.
It was also briefed on the latest developments in existing projects and new services for the entities participating in the platform, which contribute to consolidating the digital transformation process in the Emirate of Ajman, and providing easy services to customers and strategic partners with various departments, institutions and authorities in Ajman.
During the visit, Her Excellency listened to an explanation of the most important digital services in the Ajman Government pavilion, most notably the digital services system, and the Ajman Open Data Platform, which enables customers to access government services and data easily and smoothly, which contributes to enhancing the quality of life in the Emirate of Ajman.
Ajman Digital Department is participating in GITEX alongside 11 government and private entities in the Emirate of Ajman, within the Ajman Government platform, namely the Municipality and Planning Department, Ajman Chamber of Commerce and Industry, Land and Real Estate Regulatory Department, Port and Customs Department, Ajman Police General Headquarters, Department of Finance, Human Resources Department, Transport Authority, Department of Economic Development, Department of Tourism Development, and from the private sector Ajman Bank, and Ajman Digital Department is the organizer of the participation of these entities in this important technical event at the level of Region and world.
Her Excellency Dr. Ohoud Ali Shuhail said: "The participation of the Government of Ajman in GITEX comes to introduce its various digital services and the features of continuous development it is witnessing, in addition to launching a package of the latest innovations and smart services, which contribute to the sustainability of digital services and provide an exceptional experience for customers."
She pointed out that the Ajman Government platform brings together 12 government and private entities that will review their most important current and future projects throughout the exhibition, and these entities will announce more than 40 new services, in addition to signing more than ten partnership and cooperation agreements with government and private agencies to adopt modern technical solutions in developing and improving the customer experience of digital services in the Emirate of Ajman.
Her Excellency stressed that the Ajman Government pavilion witnessed strong interaction by visitors and attendees at the exhibition, where the team at Ajman Digital Department receives visitors and introduces them to the most prominent achievements and innovative digital services that suit all segments of society.
On the sidelines of GITEX, the Telecommunications and Digital Government Regulatory Authority (TDRA) honored Ajman Digital Department as one of the partners participating in the Digital Academy project, a national initiative between digital governments that targets employees working in areas related to digital transformation.
H.E. Eng. Majid Sultan Al Mesmar, Director General of the Telecommunications and Digital Government Regulatory Authority, honored H.E. Dr. Ohoud Ali Shuhail, Director General of Ajman Digital Department, and Khawla Al Mahri, Chief Human Resources Executive, for the Department's fruitful efforts in the Digital Academy project.
It is noteworthy that the Digital Academy project is a strategic goal in the UAE's digital government roadmap and an important qualitative leap towards enhancing the capabilities of government employees in the field of technology and achieving common visions in the field of digital transformation.
Her Excellency Dr. Ohoud Ali Shuhail also visited the Sharjah Government Pavilion at GITEX, where she was received by Sheikh Saud bin Sultan Al Qasimi, Director of the Sharjah Digital Office and Chairman of the Higher Committee of the Sharjah Government Pavilion, where she was briefed on the initiatives that have been developed and implemented in government agencies in the Emirate of Sharjah.
Awad Mukhtar / Saad Almahri / Abdel Nasser Moneim
Ajman, Oct. 19 (WAM) -- His Highness Sheikh Ammar bin Humaid Al Nuaimi, Crown Prince of Ajman and Chairman of the Executive Council, was briefed on the latest digital initiatives and smart applications of a number of local pavilions and platforms at the 43rd GITEX Global Exhibition, currently being held at the Dubai World Trade Centre.
During his visit to the exhibition, His Highness praised the great success achieved by GITEX year after year until it became the most important global event in the field of modern technologies and advanced technology, in addition to its prominent role in consolidating the UAE's position as a major global hub for technology and the industry of the future.
His Highness Sheikh Ammar bin Humaid Al Nuaimi stressed that GITEX is a global forum for exchanging experiences and learning about the best experiences, applications and smart services, and it is an ideal platform to highlight the digital transformation process in the Emirate of Ajman, which came as a translation of the directives of His Highness Sheikh Humaid bin Rashid Al Nuaimi, Supreme Council Member and Ruler of Ajman, to provide proactive and integrated digital government services that enhance the development process witnessed by the Emirate of Ajman in all fields.
His Highness expressed his pride in the level of digital initiatives presented by the national pavilions and their contribution to simplifying procedures and providing the best services to customers with maximum speed and high efficiency, thus enhancing the quality of life and the well-being of society.
During his visit to the Ajman Government stand at the exhibition, His Highness Sheikh Ammar bin Humaid Al Nuaimi was briefed on the digital services provided by the government entities participating in the platform, which reflect the progress made by the emirate in terms of digitizing its services.
His Highness stressed that the participation of the Government of Ajman through a unified platform in this most important technology exhibition in the world reflects our efforts to adopt more smart technologies and adapt them to provide the best government services in terms of efficiency, speed and ease, in line with the vision of the Emirate of Ajman and consolidate the distinguished position reached by the emirate, and directed His Highness to invest GITEX in establishing new partnerships and exploring innovative ideas that enhance the process of digital transformation in the Emirate of Ajman.
His Highness praised the Ajman Government platform for showcasing more than 40 new services and launching a package of the latest digital services aimed at accelerating the completion of government transactions and improving the quality of services provided to the public.
During his visit to the Ajman Government Platform, His Highness Sheikh Ammar bin Humaid Al Nuaimi inaugurated the first phase of the government service delivery system, developed by the Ajman Digital Department, and was briefed on the objectives of the system, which is a unified and integrated platform designed to achieve digital transformation in the provision of government services in the Emirate of Ajman.
His Highness listened to an explanation from Her Excellency Dr. Ohoud Ali Shuhail, Director General of Ajman Digital Department, on the system, which is based on the concept of "one government", as it provides a unified interface for citizens, residents, visitors and investors to access all government services easily and effectively through various channels.
His Highness was also briefed on the features of the government service delivery system, most notably enabling customers to access government services easily and smoothly through various channels, including call centers, digital channels, and social media, which contributes to providing a distinct and unified experience, in addition to providing the possibility of creating a unified government profile for each customer, allowing them to track and manage all their transactions and interactions with the government with ease.
The system is also characterized by providing a platform that allows the government to follow up the performance of government services and measure the level of satisfaction of customers, which facilitates continuous improvement and decision-making based on data in order to improve services, as well as publishing information and statistics on the performance of the government and government services to increase transparency and trust between citizens and the government, and the system is characterized by collecting and analyzing data to understand the needs and expectations of citizens and use this information in directing public policies and making strategic decisions.
Her Excellency Dr. Ohoud Shuhail stressed that Ajman Digital Department is moving at a rapid pace to achieve leadership in government work, through the government service delivery system, which aims to provide distinguished digital services in terms of quality, efficiency and reliability, in line with the department's vision "The happiness of our society at the core of our digital environment".
She pointed out that the government service delivery system reflects the commitment of the Government of Ajman to improve service delivery, enhance its communication with citizens and residents, and develop initiatives that contribute to the happiness of customers.
During his tour, His Highness Sheikh Ammar bin Humaid Al Nuaimi was briefed on the digital services of the Department of Finance in Ajman, which contribute to facilitating the customer's journey, and praised the Department's efforts to keep pace with the latest trends in the field of technological innovation in order to enhance the integration of government services at the level of the emirate and its keenness to adopt innovative technologies to support digital transformation and improve financial operations and services.
During his visit to the DTD stand, His Highness was briefed on pioneering initiatives that include displaying hotel establishments and tourist attractions on a digital map so that visitors can search and benefit from various options through the platform, and access the locations and details of hotel establishments, tourist and cultural attractions, events, sports activities and dining options in the emirate.
During his visit to the Ajman Government stand, H.H. Sheikh Ammar bin Humaid Al Nuaimi witnessed the signing of an agreement by the Ajman Transport Authority to develop a smart taxi control system with AJ Technology.
His Excellency Omar Mohammed Lootah, Director General of the Ajman Transport Authority, stressed that the Authority attaches great importance to achieving the highest levels of security and safety and providing support to facilitate the control process in cooperation with the security authorities in Ajman in order to improve the quality of life in the emirate.
His Highness was also briefed on the digital projects, applications and smart services launched by the Ajman Municipality and Planning Department, and listened to a detailed explanation of the Ajman 15-minute city project, and the automatic renewal service for lease contracts for the attestation system.
His Highness was also briefed on the smart market researcher service provided by the Ajman Chamber, which aims to help those who are about to open new projects, businessmen and investors in providing the information they need in searching for business opportunities in the local market, by benefiting from the information and statistics provided by the program.
His Highness Sheikh Ammar bin Humaid Al Nuaimi also visited a number of exhibition stands and pavilions of the entities participating in the exhibition, and was briefed during the tour, during which he was accompanied by His Excellency Dr. Ohood Ali Shuhail, Director General of Ajman Digital Department and a number of general managers, on the most important projects and smart solutions that local companies and government agencies participate in the technical event.
His Highness visited the Abu Dhabi Government Stand and was received by His Excellency Fahad Salem Al Kiyumi, Undersecretary of the Department of Government Support, who explained to His Highness the government initiatives participating in the exhibition within the framework of five main priorities: "Government Services", which aims to enhance the efficiency of digital platforms and service centers to improve and facilitate the customer experience, "Government Solutions", which aims to achieve integration between government agencies and establish a joint work approach that supports the needs and aspirations of the Abu Dhabi Government, and "Data and Artificial Intelligence", which revolves around exchanging data in a timely manner. Secure and reliable to assist decision-making and enhance government efficiency, "cybersecurity" that focuses on protecting digital assets, and finally "digital enablement" which aims to seamlessly connect digital systems, stakeholders and partners.
His Highness was briefed on the new version of the Abu Dhabi Unified Government Services Platform (TAMM), which allows the completion of more than 750 services provided by more than 30 government entities in Abu Dhabi, in addition to a selection of private sector services related to the daily lives of community members.
His Highness also visited the Sharjah Government Platform, where he was received by His Excellency Sheikh Saud bin Sultan Al Qasimi, Director of the Sharjah Digital Office and Chairman of the Supreme Committee of the Sharjah Government Pavilion at GITEX, and was briefed on a range of innovative projects presented by 11 government entities under the slogan "Towards a Sustainable Digital Future".
During his visit to the exhibition, His Highness listened to an explanation of Amazon's technological solutions, as the global company displays a wide range of its technologies aimed at empowering organizations with technical and cloud solutions that aim to store data and information securely and reliably.
H.H. Sheikh Ammar bin Humaid Al Nuaimi stopped at du's booth, where His Excellency Fahad Al Hassawi, CEO of du, explained the company's efforts to support the UAE's vision and aspirations for the digital future by relying on the latest technologies such as artificial intelligence and advanced fifth generation, which contributes to enhancing sustainability practices, meeting safety requirements and improving employee satisfaction and digital skills.
His Highness also visited the G42 platform, a company specialized in artificial intelligence technology and cloud computing, and listened to an explanation from Hassan Al Hosani, CEO of Bayanat of G42, on the digital twinning project, where Hassan Al Hosani stressed that digital twins use geospatial data and high-definition three-dimensional planning and integrate the capabilities of Internet of Things technologies and artificial intelligence, which allows creating a visual perception of our physical environment and assets, where data generated from different sources is integrated. In real time, it enables us to simulate different scenarios and make sound decisions to choose the best ways to improve resource allocation, infrastructure placement and play a critical role in the management and formation of cities.
Mustafa Badr Aldin Saad Almahri
Ajman, May 22 (WAM) - Ajman Digital Department announced the completion of more than 18 million digital transactions through the electronic connectivity platform launched in 2018 with the aim of enhancing the integration of digital services provided by the Government of Ajman to more than 44 partners.
This came during the "Electronic Connectivity Platform Partners Forum" organized by the Department, with the aim of enhancing cooperation and communication with partners in the local, federal and private sectors, whom the Department considers key supporters of the platform, whether by providing shared data or by using this data to ensure interconnected, paperless, secure and reliable government services.
Her Excellency Dina Faris, Director General of Ajman Digital Department in Al Nadab, confirmed in her speech during the forum, that the Department is working to develop the platform and increase the number of partners continuously in order to enhance the integration of digital services for partners, facilitate procedures and reduce the number of documents required in government services, noting that the electronic connectivity platform (AJSB) has made a real leap in digital government services in the Emirate of Ajman, as the platform has simplified the procedures of government services in the emirate and made them more flexible and integrated.
She explained that access to government services has become easier than ever for citizens and residents in the Emirate of Ajman, pointing out that the electronic connectivity platform today hosts more than 280 common application interfaces (APIs), through which more than 18 million transactions have been completed, with the participation and cooperation of more than 44 partners.
She thanked and appreciated the Department's partners in the electronic connectivity platform for their continuous cooperation in the process of developing services in an integrated and proactive manner, expressing her aspiration to continue innovation and improve digital services and her confidence that the continuous support of partners will enable the Department to make Ajman a model for digital transformation and a beacon of progress and prosperity for all.
For her part, Salam Al-Sarayreh, Digital Transformation Specialist and Project Manager of the Electronic Connectivity Platform, highlighted during the meeting the objectives of the platform and its development stages, explaining the increasing number of partners and the number of government and private transactions that took place through the platform, which reflects the increased adoption of common link points provided by the platform, in addition to pointing to the importance of using the platform in achieving sustainable development goals and supporting the digital economy in the emirate.
The meeting included a number of lectures presented by consultants in the field of electronic connectivity in cooperation with IBM and Gartner to learn about the most important developments and updates that took place on the platform during the first quarter of 2023, in addition to learning about the future of digital integration technologies in digital governments.
It was pointed out that the objectives of the (Ajman Know) initiative have been achieved by 100%, which was launched by the Ajman Digital Department in 2020 with the aim of reducing the documents required from the customer to apply for government services through the electronic link platform, in addition to reaching maturity in the circulation of customer documents and achieving comprehensive integration between government agencies to enrich the customer experience, as more than 8 government documents have been dispensed with and are requested in 80% of government services such as title deed document, lease contract and commercial licenses, in addition to Identity document, passport and other most requested documents.
Dina Omar Yaqoub Al-Awadhi
Ajman, Feb. 10 (WAM) - Ajman Digital Department announced that it has assumed the competencies of the Ajman Contact Center under Emiri Decree No. 4 of 2023 issued by His Highness Sheikh Humaid bin Rashid Al Nuaimi, Supreme Council Member and Ruler of Ajman, with the aim of working to upgrade the experience provided to customers of Ajman citizens and residents, and in line with the digital transformation program in the emirate.
The terms of reference include facilitating access to government services through the various available means of communication, adopting international best practices, managing the response to inquiries received by government agencies, while adhering to the confidentiality of data in accordance with the legislation and policies in force, in addition to receiving suggestions and complaints submitted about government performance and analyzing data Contribute to the promotion of services, activities and events provided by government agencies Contribute to measuring customer satisfaction with government agencies and opinion polls on the government services provided to them or what is organized by those agencies. Entities of activities and events.
Her Excellency Dr. Ohood Ali Shuhail, Director General of Ajman Digital Department, stressed the Department's commitment to its efforts in preparing the environment and the technical and operational framework that allow customers to access services in the easiest way and with the least effort, noting the importance of employing technological innovation in all services provided.
She said that improving the experience and happiness of the citizens and customers of the Emirate of Ajman is an essential axis of the Department, in accordance with the directives of His Highness Sheikh Ammar bin Humaid Al Nuaimi, Crown Prince of Ajman and Chairman of the Executive Council, noting that the Department will work to provide advanced infrastructure linked with all government agencies through secure and high-speed networks, through the competencies entrusted to it in order to serve customers, meet their needs and achieve maximum satisfaction.
For its part, Ajman Digital Department pointed out that the center continues to provide its services to customers through the unified number 80070 and the website and smart application "Ajman Voice".
Dina Omar Yaqoub Al-Awadhi
Ajman, Oct. 11 (WAM) -- Sheikh Abdulaziz bin Humaid Al Nuaimi, Chairman of the Department of Land and Real Estate Regulation in Ajman, accompanied by a number of general managers and senior officials, visited the Ajman Government stand at GITEX Global 2022, which is currently being held in Dubai.
Sheikh Abdulaziz bin Humaid Al Nuaimi was briefed on the services provided by Ajman Digital Department and other entities participating in the platform and listened to a full explanation of the importance of digital applications that are used by customers and strategic partners. Everyone praised the new projects and initiatives of the Government of Ajman.
Her Excellency Dr. Ohood Shuhail, Director General of Ajman Digital Department, explained that the Ajman platform brings together 12 participating entities that will showcase 40 pioneering services based on smart solutions and digital innovations over the days of this most important technology exhibition on a global scale, to bring about positive transformations in the experience of community members to enhance the quality of their neutrality and happiness.
She pointed out that 29 new projects will be launched, in addition to signing 15 joint cooperation agreements and strategic partnerships with the government and private sectors to adopt modern technical solutions in developing and improving the customer experience of digital services in the emirate.
Shuhail pointed out that Ajman Digital Department is participating this year in several distinguished projects, including: the "Digital Integration Platform" aimed at facilitating the process of technical connectivity between systems for federal, local and private departments, in addition to the "Ajman One Cloud", which provides a common infrastructure that allows access to the network at any time and from anywhere, increasing the level of information security, flexibility of services, business continuity, enabling innovation, operational efficiency and automation.
She pointed out that these projects also include the Ajman One application, which is the unified application of the Emirate of Ajman, which includes more than 100 main and sub-services, as well as the "Government Services Performance System" project, which represents a central system for the data of services provided by all local government agencies in Ajman, in a central base that constitutes an essential element for decision-makers in government agencies to identify development initiatives for services and plan to establish new services that contribute to improving the quality of life in Ajman, and achieving customer happiness. In addition to the Ajman Data Platform, and the smart business feasibility tool in Ajman.
Ahmed Al-Butli / Saad Al-Mahri
Ajman, Oct. 6 (WAM) -- Ajman Digital Department (DD), which is leading the digital transformation of the Government of Ajman, has announced the government's participation in the 42nd edition of GITEX Global, the world's largest and most comprehensive technology exhibition, which will be held from October 10 to 14 at the Dubai World Trade Centre.
Under the umbrella of the Government of Ajman, 12 government and private entities in the emirate are showcasing their most prominent technical achievements, in addition to announcing their most important current and future initiatives and projects, and the visions they have set in this field in order to consolidate the digital transformation process in the emirate in order to enhance the quality of government services and provide an exceptional customer experience and happiness.
Ajman Government Pavilion is attended by Ajman Digital Department, Human Resources Department, Ajman Chamber of Commerce and Industry, Ajman Statistics Center, Department of Finance, Municipality and Planning Department, Transport Authority, Land and Real Estate Regulatory Department, Ajman Police General Headquarters, Department of Economic Development, and from the private sector a set of details for outsourcing call and business centers.
Her Excellency Dr. Ohood Ali Shuhail, Director General of Ajman Digital Department, said that participating in this most prominent global exhibition in the field of modern technology and artificial intelligence is an ideal opportunity to shed light on the digital transformation process in the Emirate of Ajman, learn about the latest developments in digital industries, and benefit from inspiring experiences to adapt them in the development of government services, as well as exploring more opportunities for cooperation and partnership to provide quality solutions that improve the quality of life of community members and ensure them a brighter tomorrow.
Shuhail expressed her aspiration to provide a unique experience for visitors and participants, and introduce them to the emirate's digital experience through a unified platform that showcases a range of innovative government services, and the new initiatives it holds for the future aimed at improving the customer journey in all local government departments, and providing proactive, flexible and sustainable digital services that reflect positively on the emirate's society, environment and economy, in addition to its contribution to enhancing the UAE's competitiveness to be the best in the world in providing government services.
For his part, Major General Sheikh Sultan bin Abdullah Al Nuaimi, Commander-in-Chief of Ajman Police, stressed that GITEX Technology Week constitutes the march of technology and technology for a bright future, and said: "With the increasing and growing acceleration in the technological and knowledge revolution, and the global competition in the technical and technological field at the present time, the Government of Ajman is keen to participate in GITEX Technology Week, which brings together under its umbrella a group of companies and technical and technological institutions to reveal the latest technical developments.
He added: "Since GITEX Technology Week is one of the distinguished events that showcase the most prominent technical and technological developments at the regional and global levels, Ajman Police is keen every year to participate in it to display the most prominent employment of technology and modern technologies on the Ajman Government platform, and to introduce the distinguished smart services produced by the minds and experiences of its employees, which keep pace with the latest developments in the world in communications, technological knowledge, artificial intelligence techniques, and the fields of employing computing in the service of society and humans."
He described the participation of the Government of Ajman in the exhibition as a golden opportunity to present the most prominent new plans and visions and their contributions to technology that supports the electronic and digital renaissance.
For his part, His Excellency Rashid Abdulrahman bin Jubran Al Suwaidi, Director General of Ajman Government Human Resources Department, stressed that participating in GITEX Technology Exhibition comes within the framework of the Department's keenness to provide digital transformation requirements that are in line with the strategy of the Government of Ajman, and to provide distinguished and innovative services to develop skills and increase competencies, noting that participation in this global event is an opportunity to meet leading technology companies globally, learn about the most prominent innovations and innovations, and follow up on the latest technologies and digital services.
He pointed to the Department's keenness to improve services and operations through the use of technical systems to ensure the optimal application of human resources systems, ensuring the simplification of operations, increasing the efficiency of procedures, employing the latest technologies and best practices in line with the government's directions to develop skills and increase the efficiency of human resources in the emirate.
In the same context, His Excellency Abdul Rahman Mohammed Al Nuaimi, Director General of Ajman Municipality and Planning Department, stressed the keenness of the Department, under the direct directives of Sheikh Rashid bin Humaid Al Nuaimi, Chairman of the Department, to participate in GITEX 2022, which is the most important technical exhibition in the region, indicating that the Department seeks every year to participate under the umbrella of the Government of Ajman to launch modern applications and systems to move forward on the path of full digital transformation.
He pointed out that the Department seeks to meet directly with all segments and groups of society to introduce smart applications and enable the public to use them easily and conveniently, indicating that the Department's pavilion will witness visitors to see the Department's smart application MPDA, which includes a range of services under its umbrella, including "Authentication" and "My Position".
He said: "We look forward to reaching everyone in the community, and providing quality services whose impact is felt by all members of society, and therefore we seek to improve and add multiple features and features to the launched applications to upgrade them and achieve the best results, indicating that the department will seek to strengthen the bonds of cooperation and mutual coordination with entities, institutions and success partners to advance progress in harnessing artificial intelligence and employing the latest technologies."
He explained that the department has developed a complete and comprehensive plan to launch a number of smart services throughout the exhibition days based on its human competencies, noting that "our goal is to reach customers, meet them closely, know their needs and listen to their opinions and bright ideas, as they are the basis of success."
For his part, His Excellency Salem Al Suwaidi, Director General of Ajman Chamber of Commerce and Industry, said that Ajman Chamber of Commerce and Industry is keen to modernize and develop its services and distinguish them with flexibility, speed and quality, in an effort to keep pace with the aspirations of business owners and customers, especially since the economic sector is characterized by rapid changes, and is affected by many external factors.
He added that Ajman Chamber's participation in GITEX Technology Week 2022, under the umbrella of the Government of Ajman, represents a starting point for proactive, automated and smart services, and represents an opportunity to develop existing services that embody the Chamber's objectives in promoting the sustainability and growth of the business community, foreseeing and creating the future of business, and diversifying competitiveness and leadership enablers.
He pointed out that during its participation in this year's edition of the exhibition, the Chamber will share with entities and visitors the most prominent and latest technical projects based on artificial intelligence, including the "Ajman Business City Metaverse Export Opportunities" platform, and the "Visuals Platform", in addition to providing a number of services to the Chamber through the Ajman One application.
Al Suwaidi thanked Ajman Digital Department for its efforts to ensure the success of the continuity of the Emirate of Ajman's participation in this global event, and to provide the opportunity for the participation of local government entities in the emirate to all participate in providing a competitive economic environment that attracts investments and supports business growth and sustainability.
In the same context, Her Excellency Dr. Hajar Al Hubaishi, Executive Director of Ajman Statistics Center, said: "The exhibition provides an ideal global platform that enables us to highlight the latest government and operational projects in the digital field in accordance with the strategy of the Government of Ajman aimed at confirming the emirate's leadership in the areas of enhancing government performance and improving the quality of life for citizens, visitors and investors. She added that this most prominent event in the field of technology "provides us with an interactive platform to benefit from digital solutions and artificial intelligence techniques in the development of statistical work to be a contributing tool to achieving comprehensive and sustainable development."
She stressed that Ajman Statistics Center is constantly seeking to learn about the latest technologies that contribute to achieving the center's mission, which aims to improve statistical and competitive work through the application of best practices by following statistical scientific methodologies and internationally recommended standards to meet the needs of data users and decision makers in the Emirate of Ajman.
H.E. Marwan Ahmed Al Ali, Director General of the Department of Finance in Ajman, said: "We look forward to participating in GITEX 2022 to showcase our innovative smart and digital services that enhance the Department's progress and excellence by developing proactive solutions and services, in addition to exchanging ideas and learning about the latest technological developments that contribute to achieving customer happiness.
He added that the department will participate in many new digital services that facilitate the customer's journey, from the Supplier Relations Department, to the stage of using the Ajman payment platform, and the new payment channels and methods will be reviewed with their new features through the platform, within the framework of the Department's keenness to provide an exceptional customer experience and enhance integration with various government agencies' services.
In a related context, Her Excellency Rasha Al Shamsi, Director General of the Transport Authority in Al-Nadab, pointed out that GITEX 2022 is a meeting point for all local and international expertise and knowledge, and to benefit from them in providing competitive and high-quality government services that contribute to raising the level of quality of life in the Emirate of Ajman at various levels and fields, to reach an effective digital infrastructure that contributes to the management of digital government services to achieve the vision of the Emirate of Ajman.
H.E. Eng. Omar bin Omair Al Muhairi, Director General of DLD, stressed that the Emirate of Ajman has succeeded in developing its technological infrastructure and achieved an exceptional renaissance at the level of government work, enhancing its position as one of the most prominent modern cities, and an ideal destination for entrepreneurs and investors looking for a business environment that suits their aspirations and provides them with integrated services of high quality and efficiency.
Al Muhairi explained that participating in GITEX within the Ajman Government platform comes within the framework of the Department's continuous efforts to enhance its distinguished digital experience and showcase its most important services and innovative unprecedented systems that have been carefully designed according to international standards in order to enrich the customer experience and raise the level of satisfaction and happiness among them.
H.E. Zubair Ismail Al Junaidi, Director of Ajman Government Communication Centre, said: "Ajman Government Communication Centre is participating for the first time in GITEX 2022, the most important global technology exhibition in which participating companies showcase the most prominent new technologies and inventions.
He pointed out that this participation in GITEX 2022 came as a result of Ajman Contact Center's belief in its technical and technological capabilities that made a qualitative leap in communication and communication and facilitated the process of entities with each other or with individuals and customers in particular.
Al-Junaidi said that the center takes advantage of every opportunity to participate in order to present its services, develop its capabilities, benefit as much as possible from everything that serves the communication process and openness to technology and new technologies, and employ them for the benefit of the continuous development processes conducted and updated by the center continuously, and that the Ajman Contact Center always seeks to provide the best in everything related to communication services.
H.E. Abdulla Ahmed Al Hamrani, Director General of the Department of Economic Development, stressed that the Department is keen to participate annually in GITEX Global to showcase its most important achievements and the most prominent elements that enhance confidence in the reality and the business and investment community in the Emirate of Ajman, and open new horizons for growth and business competitiveness.
He said: "During our participation, we review the latest digital solutions that we adopt and innovative services to enhance the development process that puts the quality of life and the happiness of peoples and customers at the forefront of its priorities, and the Department has made great strides in implementing the strategic plan for comprehensive digital transformation that is in line with the vision of Ajman and the aspirations of the wise leadership."
H.E. Maryam Khalifa Al Nuaimi, Head of Details Group for Contact Center Outsourcing and Business, said: "Our participation in GITEX Technology comes due to the great importance that the exhibition enjoys on the regional and global arenas as one of the most prominent exhibitions specialized in the field of technology.
Al Nuaimi added that the participation of Details Group in this exhibition also falls within the framework of strengthening the group's strategy to communicate with the public, and introducing the multiple and distinguished electronic services it provides in the field of business outsourcing and communication to individuals, private companies and government institutions, in addition to learning about the latest innovations in the world of technology.
Al Nuaimi thanked the Government of Ajman's continuous support to Emirati entrepreneurs for giving us the opportunity to participate in this important event, which serves as a point of communication with government institutions and developers in the technology sector.
Mustafa Badr Aldin Saad Almahri
Ajman, Aug. 7 (WAM) -- His Highness Sheikh Ammar bin Humaid Al Nuaimi, Crown Prince Ajman, Chairman of the Executive Council, for the efforts of government departments and agencies that Participated in the activities of the Ajman Government Summer Program in its third edition "Our Summer Saadeh" which will be held under his patronage until August 18.
This came during an inspection visit to His Highness for the "Our Summer is Happiness" program, at the Ajman Youth where he met with members of the Supreme Organizing Committee, and was briefed on the program Digital District, which is held in cooperation with Ajman Digital Department.
His Highness praised the pivotal role played by the Ministry of Community Development, the partner. for the third consecutive year, through its attention to all segments of society Through its quality services and programs at various levels, which contribute to the consolidation of Cohesion and solidarity among Emirati families.
His Highness congratulated the members of the Higher Organizing Committee of the summer program on Their great efforts in organizing the event, in terms of the number of events programs, planning and coordination with various bodies and institutions, and attracting Participants, calling on them to continue to work in the same spirit and the same degree Readiness and level of coordination until the last day of the program.
His Highness Sheikh Ammar bin Humaid Al Nuaimi said that the resounding success of the "Our Summer is Happiness" in the past two editions, and the continuation of this success through The current version, emphasizes the importance of adding more activities and events that It will enhance the happiness of the community, provide it with quality of life, and enhance the skills of And the capabilities of participants in their different age groups, and provides them with knowledge and science Which contributes to the manufacture of a generation armed with science and knowledge and keeps pace with developments Continuous.
His Highness stressed the need to introduce quality programs that benefit and support the youth. Taking into account the views of program participants through a comprehensive questionnaire It takes their feedback and suggestions, and helps to know their opinions and satisfaction with Activities and events, in order to improve the work more in the coming sessions.
For her part, Her Excellency Dr. Ohood Ali Shuhail, Director General of the Department of Digital Ajman, Visit of His Highness Sheikh Ammar bin Humaid Al Nuaimi to the Workshop The interactive "Digital District" held by the Department in conjunction with the Summer Program His Excellency at the Ajman Youth Center /Youth X Hub/, stressing that His Highness' visit comes in Within the framework of its constant keenness to support and follow up all efforts and initiatives aimed at Community development and empowerment, especially in the technological and digital field.
Shuhail said: "As part of the activities of the development programs for our summer of happiness, We launched an interactive workshop aimed at improving the technical knowledge of individuals community to be directly informed of the technological developments taking place in the Our contemporary world, by standing at fourth-generation technologies, such as: Virtual reality, augmented reality, artificial intelligence, and metaverses, and other technologies of the age."
She added: "At Ajman Digital Department, we extend our sincere thanks and gratitude. To His Highness the Crown Prince of Ajman for this visit, which was an incentive for us to do more of effort and giving in order to enhance our digital journey towards excellence and that The way to involve all segments of society in the design and innovation of digital services, leading to to achieve the happiness and well-being of all its members."
For his part, Ahmed Al Raisi, Chairman of the Supreme Organizing Committee, thanked His Highness Sheikh Ammar bin Humaid Al Nuaimi for his sponsorship, interest and follow-up of the program for all organizational details related to it, which reflected positively on the events and activities and contributed to their success.
Al Raisi said: "Based on the directives of His Highness Sheikh Ammar bin Humaid Al Nuaimi We were keen to improve and develop work through the third version of the program, We worked in cooperation with some government agencies in Ajman, on planning. for various events, and we attracted a selection of the best trainers and experts in various Fields so that participants in general and youth in particular come out with a knowledge outcome It will benefit them in the future and encourage them to give and give."
Wam / Yaqoub Al-Awadhi / Awad Al-Mukhtar / Ahmed Al-Butli
Ajman, April 20 / WAM / Her Excellency Dina Fares, Director General of Ajman Department Digital emphasized that Zayed Humanitarian Day, which translates lessons immortalized by "Zayed Giving" remains engraved in the memory of all those eager to continue on the path of a journey whose ultimate goal is the happiness of humanity.
Faris said that this dear day implants in all our hearts the highest meanings of goodness. And the giving laid down by the founding father, the late Sheikh Zayed bin Sultan Al Nahyan, may God rest his soul, with his generous thought and humanitarian initiatives that have reached all corners of the earth. She stressed that Zayed School will remain in our minds and hearts, we learn from them the lessons of goodness, love and giving.
WAM / Yaqoub Al-Awadhi
Wam Yaqoub Al-Awadhi/Zakaria Mohieddin
Dubai, Oct. 21 (WAM) - Ajman Digital Department announced the success of the participation of Government of Ajman at GITEX Global Week, which concluded today at Dubai Center 12 government agencies participated in it within the Ajman Government platform Its diverse and advanced government services have attracted thousands of visitors.
Her Excellency Dina Faris, Director General of Ajman Digital Department, announced the success of Ajman Government participates in GITEX Week after its platform attracted thousands of visitors In 5 days. She explained that the number of agreements signed by government agencies During the five days of the week, there were 13 agreements with key partners in the march Development, while the number of services and projects that were launched reached 14 services and All projects are concerned with improving the customer experience and their happiness and keeping pace with the latest Technological developments globally.
Faris said that the Ajman Government platform was distinguished this year by the participation of the authorities 100 percent government and the launch of unique and quality services along with solutions New based on creativity and innovation and combines ease, flexibility and efficiency and reliability and enhances the process of digital transformation in the Emirate of Ajman, stressing that The platform was visited by a large number of sheikhs, government officials and senior Personalities including Sheikh Rashid bin Humaid Al Nuaimi, Chairman of the Municipality Department And planning, which was briefed on the services provided by Ajman Digital Department and other parties participating in the platform and listened to a full explanation about the importance of Digital applications that are used by customers and partners strategists praised the efforts of government departments and their work teams and He directed everyone to redouble efforts to preserve the gains and achieve more Achievements.
She extended her thanks and appreciation to His Highness Sheikh Humaid bin Rashid. Al Nuaimi, Supreme Council Member and Ruler of Ajman, and His Highness Sheikh Ammar bin Humaid Al Nuaimi Crown Prince of Ajman and Chairman of the Executive Council for the support they provided for the success of the participation Government of Ajman at GITEX 2021.
She expressed her thanks to the officials in the Emirate of Ajman and strategic partners. who gave everything they could to make the participation special and different and to the team of Ajman Digital Department, which began its efforts months before the start of the event to appear The participation of government agencies in this wonderful image that was admired by everyone who visited Platform.
The Director General of Ajman Digital Department explained that the department is the entity The organization for the participation of the Government of Ajman in GITEX was able to come up with a unique version of this year starting from the platform format that is designed to be compatible with the Ajman One is the new and most famous application in the emirate as it was developed by the department To be comprehensive of the most important services of government agencies and life in the emirate in addition to Coordinate the launch of all services and agreements during weekdays and organize a visit Administrators and smooth access of visitors to the platform.
In a related context, Digital Ajman signed a cooperation agreement with CrownMiddle East with the aim of exchanging information and consultations, enhancing cooperation and improving Systems efficiency as well as enhancing artificial intelligence and digital services solutions, and staff development.
The department was honored by Trend Micro for its fruitful efforts in The field of cybersecurity, whether in its vision and strategy, or through the march of Digital transformation that has enhanced the quality and quality of services in the Emirate of Ajman. While it was done She was also honored by the Department of Ajman Municipality and Planning and VMWARE.
During the event, Ajman Digital hosted Amazon Web Server (AWS) to discuss Ways to cooperate in the field of cloud computing services and support the process of digital transformation In the Government of Ajman.
Wam/ Yaqoub Al-Awadhi/ Asim Al-Khouli
Dubai, Oct. 20 (WAM) -- Sheikh Ahmed bin Humaid Al Nuaimi, Representative of His Highness the Ruler of Ajman for Administrative and Financial Affairs, Sheikh Abdullah bin Majid bin Saeed Al Nuaimi, Director General of the Citizens Affairs Office in the Emirate of Ajman, and Sheikha Azza bint Abdullah Al Nuaimi, Director General of Humaid bin Rashid Al Nuaimi Charitable Foundation in Ajman, visited the Ajman Government stand at GITEX Technology 2021.
During their visit, in the presence of His Excellency Yousef Al Nuaimi, Director General of the Department of Protocol and Hospitality in Ajman, the sheikhs were briefed on the services provided by the Ajman Digital Department and other entities participating in the platform, and listened to a full explanation of the importance of digital applications that are used by customers and strategic partners, and praised the new projects and initiatives of the Government of Ajman.
Her Excellency Dina Faris, Director General of Ajman Digital Department, said that the Department's pavilion at GITEX attracted thousands of visitors during the past days, stressing keenness to double the efforts made for more giving and creativity.
Ajman Digital Department announced the results of the Ajman Data Challenge, which was held in cooperation with the Federal Competitiveness and Statistics Center and dealt with two main axes based on open data, the first axis was entitled "Ajman Button" and the second axis was entitled "Invest in Ajman".
Maryam Al Jallaf, data analysis specialist supervising the challenge, which witnessed the victory of 3 contestants, said that the Ajman Data Challenge was a field in which talented citizens and residents competed on the land of the UAE, explaining that the second edition of the challenge was more developed and more competitive and attracted researchers, students, specialists and artists who presented diverse and distinctive works.
The Department honored the members of the Ajman Data Challenge Jury HE Thuraya Al Hashemi, Executive Director of the Digital Data Empowerment Sector at the Federal Competitiveness and Statistics Center, Manal Khamis Al Afad, Smart Transformation Team Leader at the Telecommunications and Digital Government Regulatory Authority, and Dr. Nadine Haj, Principal Data Scientist at Crayon.
On the other hand, Eng. Noura Rashid Shattaf, Executive Director of the Customer Happiness Sector at the Department, inaugurated the "external website of the Ajman Municipality and Planning Department", which includes multiple channels for users and is characterized by a set of features and enjoys ease and flexibility in use.
She explained that the external site is the interface of the department and an effective means of communication with groups and segments of society, noting that it suits everyone and provides accurate and detailed information to users.
For his part, Ammar Abdul Karim Al Kayed, Director of the Rental Regulation Department at the Department, launched the "Certification Project", which includes new services to facilitate customers and enable them to complete their transactions easily and effectively.
He explained that the project is in line with the requirements of smart and electronic transformation and provides many advantages over the services of attesting the railway contract and ratifying the commercial contract to reduce the customer's journey from days to minutes, through electronic linkage with the Ajman Sewerage Company and the Federal Electricity and Water Authority.
The "Remote Litigation Channel" was also launched, which employs modern technologies to increase productivity and speed up the completion of transactions, which in turn contributed to increasing the number of cases that are heard per day due to the ease of gathering committee members and case parties using the smart method.
Amina Khamis
Wam/ Yaqoub Al-Awadhi/ Asim Al-Khouli
Ajman, Oct. 19 (WAM) -- Ajman Digital Department's pavilion attracted visitors on the third day of GITEX Global Week, which kicked off last Sunday at the Dubai World Trade Centre.
The Department is participating in the exhibition along with 11 government entities in the Emirate of Ajman, within the Ajman Government platform, and is the organizer of the participation of entities in this important technical event in the region and the world.
Her Excellency Dina Faris, Director General of Ajman Digital Department in Al Nadab, said that during the 41st edition of GITEX, the Department is reviewing part of its achievements, success stories and various initiatives.
Faris stressed Ajman's digital endeavor to make its pavilion distinctive in all its details, as the department's work teams receive visitors, introduce them to the experience of digital transformation, and the most prominent projects that contributed to the happiness of customers, and those that achieved qualitative leaps in the quality and quality of government services.
She added that participation in the exhibition will witness the signing of a number of cooperation agreements between Digital Ajman and a number of government agencies, companies and international institutions, and more innovative digital services, smart applications, and modern systems will be launched, which enhance Ajman's digital leadership, and give visitors to the exhibition a unique and exceptional experience, including the Ajman One application, and the comprehensive experience program.
The Department signed a cooperation agreement with Crown Middle East to exchange information and consultations, enhance cooperation and improve the efficiency of systems, enhance artificial intelligence solutions and digital services, and develop the capabilities of employees.
The pavilion of Ajman Digital Department at GITEX witnessed strong interaction by visitors, who praised the quality of services provided by the department and the innovative way of presenting quality projects and initiatives, as well as the successful organization of the participation of the Government of Ajman in the exhibition as a whole, stressing that the department continues to impress customers with its proactive services, and its provision of comprehensive and exceptional applications that suit all groups and segments of society, and delight customers.
Digital Ajman is participating in GITEX Technology Week along with 11 government entities: Department of Port and Customs, Ajman Police General Headquarters, Municipality and Planning Department, Department of Tourism Development, Department of Economic Development, Department of Finance, Transport Authority, Ajman Free Zone, Central Human Resources Department, Department of Land and Real Estate Regulation, and Ajman Chamber of Commerce and Industry.
WAM/Yaqoub Al-Awadhi/Mustafa Badr Al-Din
Ajman, October 18 / WAM / Ajman Digital Department received a special honor from Trend Micro on the sidelines of GITEX Technology Exhibition in appreciation For its fruitful efforts in the field of cybersecurity, both in its vision and strategy Or through the process of digital transformation that has enhanced the quality and quality of services in the Emirate Ajman.
Dr. Moataz Bin Ali, Vice President and Managing Director Trend Micro Middle East and North Africa honors H.E. Dina Fares Director of Ajman Digital Department in Al-Nadab and Hamad Ibrahim Al Balushi, Director of Network Security and Mohamed Wael Wajih Khashfeh, Network Security Specialist at the Department.
Dina Fares expressed her happiness with this honor from a key partner in The Department's success journey and has a pivotal role in enhancing its efforts in the field of security Cyber ... She said that Digital Ajman was able to overcome all challenges imposed by the Corona pandemic, which was a test of successful strategies And the innovative solutions and security systems adopted by Digital Ajman In cooperation with the most important strategic partners in the whole world.
For his part, Hamad Al Balushi said that Ajman's digital partnership with "Trend" Micro has enhanced the Department's chances of success in the digital transformation process by providing it with With many of the leading security solutions needed by the department in the field of security Information.. Pointing out that it was a key supporter to achieve the vision and goals of Ajman Digital Department and today continues to support the Department's future efforts as a partner Reliable protects its digital journey.
Dr. Moataz Ben Ali said that today's award is a tribute to the commitment of Ajman Digital Department with cybersecurity strategies, which embodied its vision and its tireless efforts to protect digital infrastructure, in addition to providing Many innovative solutions that have contributed to building a strong service system and sophisticated and difficult to penetrate or touch.
WAM/Yaqoub Al-Awadhi/Mustafa Badr Al-Din
Ajman, Aug. 15 (WAM) -- His Highness Sheikh Ammar bin Humaid Al Nuaimi, Crown Prince of Ajman, praised the existing relations between the UAE and Estonia and bilateral cooperation in all fields, especially the field of digital technology. His Highness stressed that the world is developing and must keep pace with this development, and the wise leadership of the UAE attaches special importance to the development of government institutions in general and in the Emirate of Ajman in particular in order to achieve the comprehensive renaissance and the desired progress in all fields, especially the digital services provided to the community from individuals, investors, businessmen, strategic partners or dealers.
This came during a meeting with Toomas Hendrik Ilvs, former President of Estonia and founder of digital transformation in his country, and his accompanying delegation, who is currently visiting the country, during which views were exchanged on a number of common interests and reviewed a number of projects and the latest strategic directions for the use of technology and digital technology.
His Highness stressed that the UAE is striving to transform all government services into digital services, expressing his hope to see all services in the Government of Ajman as well and its institutions and bodies have been transformed into digital services as soon as possible.
"We want the Emirate of Ajman to be a pioneer in the competitiveness of providing digital services and to be a pioneer in this field and a contribution to the cultural and technical development witnessed by the UAE, so we are working in the Government of Ajman to develop infrastructure facilities and public services, especially digital and technical services, to reach everyone through the strategic plan adopted by the Government of Ahman," His Highness said.
The guest gave an overview of the latest strategic directions for the use of technology, the digital transformation plan and the stages reached by his country in this field.
The former President of Estonia praised the joint cooperation between the two countries in all fields, especially digital technology. He praised the civilizational development witnessed by the UAE in various fields.
He attended the meeting. His Excellency Abdullah Mohammed Al Muwaiji, Chairman of the Ajman Chamber of Commerce and Industry, His Excellency Dr. Saeed Saif Al Matrooshi, Secretary General of the Executive Council, His Excellency Dina Faris, Acting Director General of Ajman Digital Department, His Excellency Salem Saif Al Matrooshi, Deputy Director of the Ruler's Court, His Excellency Ahmed Ibrahim Al Ghamlasi, Head of the Crown Prince Office, His Excellency Yousef Mohammed Al Nuaimi, Director General of Protocol and Hospitality, and a number of senior officials.
WAM/Islam Al-Hussein
Ajman, March 6 (WAM) - His Highness Sheikh Ammar bin Humaid Al Nuaimi, Crown Prince of Ajman, stressed that keeping pace with global technological development and achieving customer happiness has been and continues to be at the top of the priorities that governments must compete to achieve, especially in the field of artificial intelligence.
His Highness praised the important achievements of Ajman Digital Department in this regard thanks to the efforts of its work teams and national cadres that seek to keep pace with the rapid development in all technical and technological fields by putting forward ideas and initiatives in the field of artificial intelligence and others.
This came during a meeting with His Highness at his office at the Ruler's Court, His Excellency Ohood Shuhail, Director General of Ajman Digital Department, and Dina Faris, Director of Digital Transformation Department at the Department, where he learned about the most prominent achievements that have been achieved recently, including the "Artificial Intelligence" projects and the "Integration Framework Platform for Government Services".
His Highness listened to a full explanation of the "Artificial Intelligence in Customer Perceptions" project after obtaining intellectual property, and was briefed on the "Government Services Integration Framework Platform" project in the Emirate of Ajman, which was mentioned in the "Government Innovations" report issued by the Mohammed bin Rashid Center for Government Innovation, to be one of the leading and innovative initiatives at the state level.
During the meeting, His Highness Sheikh Ammar bin Humaid Al Nuaimi said, "We are proud of Ajman Digital Department, its teams and its distinguished projects. We have always directed that initiatives be exceptional and competitive at the level of the country and the region as well, and the forefront of the Government Services Integration Framework Platform project for the list of projects contained in the first edition of the Government Innovations Report is the best evidence of the success of our vision in the Government of Ajman."
His Highness called for intensifying and unifying efforts to align with the plan to prepare for the next fifty years, which is the largest comprehensive national strategy for all vital sectors in the UAE.
For her part, Her Excellency Ohood Shuhail said that the achievement of these new achievements came thanks to the directives of His Highness Sheikh Humaid bin Rashid Al Nuaimi, Supreme Council Member and Ruler of Ajman, and the constant and diligent follow-up of His Highness Sheikh Ammar bin Humaid Al Nuaimi for the projects and initiatives of Ajman Digital Department.
Shuhail added, "We are currently working to expand the scope of achievements, transform obstacles into opportunities, and move forward to achieve the vision of the Emirate of Ajman in customer happiness and adopt the latest solutions and innovations that will enhance the work of government agencies in the emirate.
She stressed that the achievement of the artificial intelligence project in assessing the impressions of customers on intellectual property and the forefront of the integration framework platform for government services in the "Government Innovations" report are achievements that we are proud of, behind which creative teams and strategic partners are proud to be with us, expressing her happiness and thanks to everyone. "We continue to enhance the reputation of the Emirate of Ajman at the local and global levels," she said.
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WAM/Ahmed Albotli
Ajman, Dec. 22 / WAM / His Highness Sheikh Ammar bin Humaid Al Nuaimi, the guardian of The Crown of Ajman, Chairman of the Executive Council of the Emirate, for Ajman Digital Department on Its outstanding achievement to attract a group of innovators from around the world To participate in the "Ajman Data Presentation Challenge" concerned with designing innovative visual presentations Carry the benefit to members of society.
This came during His Highness' briefing on the results of the Ajman Data Presentation Challenge, which Launched on November 11 with the aim of encouraging designers and creatives to invest Open Data Project with 550 datasets.
The number of participants in the challenge reached 50 participants from 11 countries distributed Between individual and team name posts.
Fatima Saleh from Yemen won the first place while "Sense" Studio from India won second place and the contestant Hajar Al-Shelali from Yemen is in third place.
His Highness congratulated the winners for their efforts and participation in the "Show Challenge" competition. Ahman's data", stressing that this indicates the ability of creative participants from different Around the world to embody and present distinct ideas and designs.
For her part, Her Excellency Ohood Shuhail, Director General of Ajman Digital Department, said The success of the Ajman Data Presentation Challenge after attracting a selection of innovators from different Around the world is a great achievement that we are proud of and the results achieved And the turnout witnessed by the competition.
She added: "We touched in each subject that was presented a different idea and style. New and passionate to win, thanking the jury for their time Precious and diligent follow-up so that the results are fair and satisfactory to all.
She stressed that the goal of any challenge is not only to win, but there are higher goals We all strive to achieve it, especially if it is a state community The UAE, which deserves us to harness our creativity, talents and energies to serve it in All the time. She said that the Ajman Digital Department will work on developing a comprehensive strategy. For a range of competitions and challenges in 2021, including the "Ajman Data Presentation Challenge" Second".
The jury of the competition included in its membership the Emirati director Mohammed Saeed Hareb, Ibrahim Al-Badawi, founder of "gov 1", and Nikita Rakutin, founder of "Interacta".
The jury explained that the criteria adopted in the evaluation It is represented in the clarity and accuracy of the material to be meaningful first and to be used Persuasive and creative narration secondly and to embody beauty, balance and originality visual and to encourage the public to take action or learn new information about Principality.
WAM Mustafa Badr Aldin
Abu Dhabi, Dec. 13 (WAM) -- The Federal Authority for Identity and Citizenship (ICA) announced the activation of a set of proactive services, including the "My Family" platform and a number of individual services developed within the initiatives of the Proactive Services Department at the Ministry of Possibilities, with the aim of enhancing the speed and effectiveness of services and providing them before demand.
This step comes as an embodiment of the UAE government's directions to develop proactive future services provided before demand to facilitate the life of the community and empower customers, and as part of efforts to develop a future generation of government services.
The activation of the proactive services package aims to provide a smooth, fast and integrated customer experience through services provided without request and in a few minutes, and builds on the efforts to develop government services provided by the Authority, since the launch of the comprehensive package of "Mabrouk Ma Yak" services for registering newborns and preparing their identification papers automatically.
DEWA works to support the government work system in cooperation with its strategic partners to enhance integration between government agencies in providing proactive services characterized by efficiency, flexibility, speed and ease.
Brigadier Suhail Saeed Al Khaili, Acting Director General of the Federal Authority for Identity and Citizenship, said that the "My Family" platform is an innovative model for government services, and is the harvest of various initiatives launched by the Authority over the past few years, aimed at providing an innovative, distinguished and pioneering service model for the government work system.
The "My Family" platform includes 12 proactive services shared by 10 government agencies, to facilitate transactions related to the life of the national family through its various stages, and aims to provide services before the request to ensure that members of the national family are able to complete their transactions easily and conveniently, which makes it easier for customers to establish their families, and supports the concepts of sound education and the care children need that enhance family cohesion, in addition to automatically booking the primary services and care services that children need, and preparing them for the school stage.
The "My Family" platform constitutes a qualitative leap in the government work system by providing service packages to customers before requesting them, linked to a set of important services in the customer's life, provided in line with the needs of the Emirati family by dispensing with paper services that required filling out more than 12 service requests and downloading more than 50 documents and documents, and in the new transformation they are implemented quickly and easily without the need to visit service centers or submit documents.
DEWA also launched individual proactive services, including renewing the ID card for UAE citizens holding expired or nearing expiry ID cards, renewing the passport for UAE nationals who have expired or nearing expiry passports, extending the visa for holders of extendable visas that are about to expire while inside the UAE, and modifying the status of individuals who have been issued a new visa while they are inside the UAE, by analyzing customer data and anticipating their needs by designing proactive services using artificial intelligence.
Proactive services contribute to enhancing customers' awareness and knowledge of services and reducing the number of transaction steps.
In this context, Al Khaili stressed: "The Authority is keen to facilitate procedures and provide the best proactive services, embodying the directives of the wise leadership to design the concept of proactive government work and develop its mechanisms to reach the best results, to keep pace with the requirements of the future and improve the quality of life of the community, by working to sustainably develop and provide its services in accordance with the highest standards and best practices efficiently, quickly and effectively, and proactively before demand."
For his part, His Excellency Mohammed bin Taliah, Head of Government Services of the UAE Government, stressed that the design of innovative and unconventional business models embodies the UAE government's directions to provide highly efficient future services within integrated packages and proactively provide them before ordering them to meet the aspirations of customers to complete their transactions easily, easily and quickly.
He said that the "My Family" platform was developed based on the opinions and suggestions of the customers themselves to suit their future aspirations and meet them proactively, by developing an integrated plan to follow up on the stages of their lives, starting from the stage of marriage and establishing a family, the stages of pregnancy and childbirth, and up to the stage of child development, which reflects a new generation of government services with a focus on providing the best government services before demanding.
For her part, Her Excellency Ohood Shuhail, Director General of Ajman Digital Department, stressed that the launch of proactive services packages within the Ministry of Possibilities indicates the integration of the work of government agencies to provide the best services to customers proactively "before demand", in order to provide an exceptional customer experience, which includes the public's dealings with one government regardless of the service provider.
She said: "Digital Ajman is pleased to be part of the success of this initiative, praising the cooperation of government and private entities to achieve the strategic objectives of the UAE, which resulted in these proactive value-added services through linking through the Ajman Government platform," and continued: "We are proud that Digital Ajman has this important role, and to be partners of the Ministry of Possibilities in the success of this initiative."
Shuhail added: "The proactive government services platform is an honorable model and an important step, saving time and effort and contributing to achieving customer happiness, and "My Family" constitutes a platform for leading government services, as it is classified as the first Emirati achievement of its kind in the world, and is a key pillar for building the happiness of the Emirati family."
It is worth noting that the work system of the Virtual Department of Proactive Services within the "Ministry of Possibilities", launched by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, focuses on developing a set of government ideas and experiences to provide proactive service packages and enhance their sustainability, based on the aspirations of customers, in an innovative model of government services to complete their transactions easily, easily and quickly by relying on flexible mechanisms and creating distinguished services before demand that facilitate people's lives and ensure Finding proactive and radical solutions to challenges and turning them into opportunities, which contributes to building a better future for future generations.
WAM/Reem Al-Hajri/Dina Omar
Dubai, Dec. 10 (WAM) -- Sheikh Rashid bin Humaid Al Nuaimi, Chairman of UAE Football Association Chairman of Ajman Municipality and Planning Department Chairman The Supreme Committee for Digital Transformation in the Emirate that the United Arab Emirates is moving strongly towards the path of full and comprehensive recovery and said that what we see today in The largest reality exhibition of 2020 is a cause for pride, as all departments and entities Institutions have intensified their efforts, unified their objectives and crystallized qualitative initiatives and smart applications to effectively launch towards advancing sustainable development in Various areas of life.
Sheikh Rashid bin Humaid explained in a statement during his visit to GITEX 2020 The wise leadership decided to organize this important elite forum to be good At the end of our current year, today we see the preponderant minds have met from all sides In the homeland of leadership and prosperity, noting that the competent institutions and companies The expert came to meet under one roof to search for the best on the way to advancement and Progress and move forward towards a bright tomorrow for all.
During the visit, Sheikh Rashid bin Humaid was briefed on the smart applications that Launched by Etisalat Group - the official sponsor of the Football Association On the areas of convergence of fifth generation network technologies, artificial intelligence and Big data and the Internet of Things that will lead to radical transformations in All areas of life, praising the success of Etisalat to reach the highest speed in The world with a 9G network at 1.<> Gbps.
For his part, Hatem Dowidar, Acting Chief Executive Officer, presented the President Etisalat Group's International Operations Executive Detailed Explanation by Sheikh Rashid Bin Humaid on Etisalat's technologies and highlights the importance of Modern technology and communications in our daily lives, explaining that the uses Technology will have a positive impact on all sectors of work and areas of life.
For his part, Khalifa Al Shamsi, Chief Strategy Officer and Corporate Governance in "Etisalat Group" that human cadres were keen in Its participation in GITEX this year focuses on mobilizing technologies And modern solutions to show their important role in supporting individuals and communities He said: At the exhibition, we reviewed the fifth generation network solutions and the services it will provide Future communications to delight humanity and we provided visitors with the opportunity to see the horizons The future of the mobility, retail, and healthcare sectors as well as Advanced technical uses such as robotics, artificial intelligence, And virtual reality, analytics in most of these areas, which will carry a lot of positive changes in societies."
Sheikh Rashid bin Humaid toured the exhibition platforms and praised during his visit to the Ajman Government with the level of services provided by the authorities, departments and institutions operating in the emirate He said: "We are proud of the applications provided and initiatives Diversified, new digital services and pioneering innovations that enhance the quality of government services, and achieve customer satisfaction and happiness."
For her part, Her Excellency Ohood Shuhail, Director General of Ajman Digital Department, presented The Organizing Committee for the participation of the Government of Ajman in GITEX 2020 A detailed explanation of The applications launched by the participating parties and include a package of projects that Based on modern technology and artificial intelligence in addition to 20 initiatives New seeks to enhance the customer journey and develop flexible strategies that keep pace with Various conditions.
She explained that the departments highlighted in their participation four main axes It includes the axis of government enablers and the axis of investment advantages in the Emirate of Ajman and the most important Initiatives and projects of interest to investors, and the axis of crisis management And business continuity in addition to the axis of life in Ajman.
She added that the Ajman Government platform witnessed a large and remarkable turnout from representatives of Other departments and visitors, which proves confidence in the services provided and looks forward to The public for more achievements that contribute to facilitating their lives and dealings governmental.
Sheikh Rashid bin Humaid expressed his pride in the achievements of the Municipality Department and said that it Year after year, successive successes in the digital field and qualitative achievements are underlined With smart transformation. Today, it efficiently obtains the intellectual property certificate for the project Smart parking granted by the Ministry of Economy.
He thanked the qualified competencies and citizenship that adopted, supported and implemented This important project and continued the hours of hard work to achieve this honorable achievement He pointed out that the department includes ambitious human resources and enjoys social responsibility Alia. He pointed out that the project comes to meet the needs of customers and contributes In increasing the effectiveness and efficiency of situation management and reducing the percentage of errors through Using an intelligent system that employs artificial intelligence technologies.
Sheikh Rashid bin Humaid said at the end of his visit that the realistic solutions that We see it today, creative initiatives, qualitative ideas and the employment of intelligence techniques Artificial in various fields of work and sectors of life is the port of safety for generations coming and compass of a bright future for the whole world.
- Amin Al-Dobli -
WAM/Asim Alkhouly
Dubai, Dec. 10 (WAM) -- Ajman Free Zone has signed a Memorandum of Understanding (MoU) with Ajman Digital Department on the sidelines of GITEX Technology Week 2020, which concluded Today.
The MoU was signed by H.E. Eng. Ali bin Towaih Al Suwaidi, Director General of Ajman Region and His Excellency Ohood Shuhail, Director General of Ajman Digital Department, which confirms the keenness of Both sides commit to consolidating the frameworks of joint cooperation that are expected to contribute in improving the quality of digital services provided in the free zone, as well as supporting Efforts to provide an exceptional customer experience.
This partnership comes in line with the strategic directions of the free zone in The axis of developing digital infrastructure and customer happiness, in addition to The wise directives of the wise leadership in consolidating the process of digital transformation Modernizing government services to keep pace with future requirements, as well as enhancing Optimization of technical resources and technological potential available to the Government of Ajman and employed in the happiness and service of the community.
According to the MoU, Ajman Digital Department will provide a package of four Packages of services in the field of software, digital platforms, infrastructure and cybersecurity, in a strong boost to the free zone's efforts to accelerate the march Digital transformation.
Wam / Yaqoub Al-Awadi / Emad Al-Ali
Ajman, Dec. 4 (WAM) - The Government of Ajman announced that its participation in the activities of The 40th edition of GITEX Technology Week will be different and distinguished this year. It starts from sharing its success stories to the public, and introducing them to the latest achievements of the entities government, in addition to highlighting the importance of technology in transcending Crises, and their main role in the continuation of the work of government institutions and departments.
10 government entities are participating in GITEX 2020 under the umbrella of the Government of Ajman. Reviewing its most prominent current and future initiatives and projects, and the vision that Developed in the year of preparation for the fiftieth anniversary, in preparation for the largest national action strategy of its kind for the next fifty years in all vital sectors.
The participation of the Government of Ajman in GITEX includes four main axes, where The first axis deals with "government enablers", which are the backbone of services Government and a tributary to the work of government agencies and a key driver for the march Development, while the second axis deals with the advantages of investment in the Emirate of Ajman And the most important initiatives and projects of interest to investors.
The third axis answers the question: / How are crises managed?/, where it deals with The approach and vision of the Government of Ajman to deal with the COVID-19 pandemic and its pioneering initiatives and projects that overcome exceptional circumstances, The fourth and final axis is an interesting journey through which visitors get to know Projects of interest to citizens and residents in the Emirate of Ajman of advanced services And various applications that save time and effort and achieve customer happiness.
H.E. Ohood Shuhail, Director General of Ajman Digital Department, said: "We look forward to Introducing visitors and participants to the experience of the Government of Ajman in the field of digital transformation through A unified platform showcasing 20 qualitative initiatives, and we aim to provide a model Exceptional in reviewing our latest government services and exceptional initiatives that It focuses on serving the public and depends on the integration of the work of government agencies," stressing that GITEX is an important platform to foresee the future of government services and exchange Successful experiences and experiences, benefiting from the vision of institutions that lead technology globally."
On the participation of Ajman Digital Department, she said: "We will announce the launch of a package of Projects that rely on modern technology and artificial intelligence, as We will showcase the most prominent new initiatives aimed at enhancing the journey customers, and develop flexible strategies that keep pace with different circumstances, and suit all Global requirements and developments."
In a related context, the heads and directors of government departments in the Emirate of Ajman The success of the participation of the Government of Ajman in GITEX annually is due to the level Entrepreneurial service offering, strong organization, and highly qualified teams efficiency, noting that the projects and initiatives this year are distinct, reflecting The vision of the Emirate of Ajman and enhances the emirate's position locally and globally.
In this regard, His Excellency Sheikh Mohammed bin Abdullah Al Nuaimi, Chairman of the Department of Port and Customs that the Department participates in GITEX 2020 in order to meet Providing digital transformation requirements that are in line with the strategy of the Government of Ajman 2017-2022, also intends to launch a number of digital maritime services that achieve Customers' aspirations to provide distinguished digital services compatible with the highest standards universality".
On the participation of the Ajman Police General Headquarters, His Excellency Major General Sheikh said Sultan bin Abdullah Al Nuaimi, Commander-in-Chief of Ajman Police, said that the Emirate of Ajman has established Its successive successes in the field of modern technologies and advanced technology and smart means and reinforced this achievement by participating annually in GITEX.
The participation of Ajman Police is considered under the umbrella of the Government of Ajman in GITEX 2020 An ideal opportunity to highlight the latest innovations, innovations and smart services in the Technology and digital technologies, enhancing the status of the police and their ability to Keep up with the latest technologies of the times.
For his part, His Excellency Mahmoud Al Hashemi, Executive Director of Ajman City, confirmed Al-Hurra Media that KACST reviews during its participation the most prominent technical solutions Provided to investors, entrepreneurs and employees of the investor support sector by establishing companies and conducting transactions, including the virtual platform Easy Go, which Allows company formation and transactions to be made easily and conveniently through a motivational program Interesting.
In a related context, His Excellency Marwan Ahmed Al Ali, Director General of the Department of Finance, In Ajman, GITEX represents a stimulating and important opportunity for the Department to discuss opportunities Cooperation with specialized and leading international companies in the field of digital transformation Especially that the exhibition is a platform that allows the Department to showcase the latest solutions and technologies that I have come up with in terms of smart applications and services.
In turn, His Excellency Abdul Rahman Mohammed Al Nuaimi, Director General of the Municipality Department, And planning in Ajman, that the department achieved during the past sessions of GITEX Successive successes and succeeded in highlighting the bright image of initiatives and achievements The Department, which is concerned with providing the best to the customer to ensure his happiness and obtaining Ideal services, pointing out that the department is still looking forward to achieving the best during The current session in order to provide the best services and move towards a digital future.
His Excellency Abdullah Ahmed Al Hamrani, Director General of the Department of Development, said Economic: "Our goal through this participation is to review the latest services of the department And its technical projects that contribute to providing advanced services to investors and owners of Business, to achieve our strategic objective of supporting economic growth and encouraging Investment, including an e-commerce license, and a Ta'ziz program to support Small and Medium Enterprises and Riyada Program for Practicing Activities in houses".
Regarding the participation of the Ajman Transport Authority, its Director General, His Excellency Eng. Omar, said Bin Omair Al Muhairi: "DEWA is keen to employ technology to facilitate and accelerate Work procedures and to enhance government performance in order to encourage customers to use All its services through its smart applications available around the clock in order to Saving time and effort It will also highlight the most prominent achievements and initiatives that The Transport Authority has achieved it recently."
For his part, H.E. Eng. Ali bin Towayh Al Suwaidi, Director General of the Ajman Free : "This participation opens more horizons for launching partnerships New public-private in the fields of technology and automation and digital transformation, highlighting the excellence of the free zone's e-services in terms of Efficiency, reliability, ease of procedures and speed of implementation."
It is noteworthy that the Ajman Government pavilion at GITEX Technology Week includes 10 entities Governmental, namely: Ajman Digital Department, Port and Customs Department, and Leadership Ajman Police, Municipality and Planning Department, Tourism Development Department, Department of Economic Development, Department of Finance, Transport Authority, Ajman Region Al Hurra and Ajman Media City.
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WAM/Ahmed Albotli
Ajman, Oct. 3 / WAM / Ajman Digital Department has completed the initiative Linking the "Al Taresh" system with the digital identity / UAE pass / to become the Government of Ajman Thus, the first local government in the UAE to adopt digital identity in Official correspondence and procedures between all government entities in the Emirate.
Her Excellency Ohood Shuhail, Director General of Ajman Digital Department, said: "These The initiative is a new success added to the balance of achievements made by Ajman Digital in cooperation with government agencies in the emirate with the aim of activating the identity Digital in internal government systems through the adoption of digital signature in Official correspondence, contracts and documents instead of the traditional signature facilitates procedures, saves time and effort on government departments and users on Both.
She added: "The initiative succeeded in developing the Taresh system, which is the system The main for messaging and communication between government agencies and raising the level of security And reliability in this system to meet the needs of users and keep pace with the process Digital transformation and achieving the vision of our wise leadership to be the initiatives that We launch it strategically and constructively and support the work of the UAE government in adopting identity digital".
For her part, Dina Fares, Director of the Digital Transformation Department, confirmed that the project raises Adoption of digital identity and digital signature in the Emirate of Ajman by entities and its customers in line with the government's directives to use it as a means of entry Unified regulations in the country.
Fares explained that the project went through a number of important stages, which began In coordination of many meetings with users of the Taresh system and studying the requirements of Users in the system in addition to the status of digital signature as a mechanism for the adoption of Government letters instead of manual electronic signature used, banner indicated that the system will be launched in mid-October to be implemented by All government agencies in the Emirate of Ajman.
WAM/ Saad Al-Mahri/ Asim Al-Khouli
Ajman, Aug. 27 (WAM) - Her Excellency Ohood Shuhail, Director General of the Department of Digital Ajman said that Emirati women were able to successfully contribute to the march The UAE through its achievements and continuous giving.
In a statement on Emirati Women's Day, Shuhail added: "We remember in This occasion is the great giving of the daughter of the UAE in these exceptional circumstances We saw its leading role in addressing the Corona pandemic, and all fields were Witness to her dedication and sincerity."
For her part, Mona Saqr Al Matrooshi, Director General of Ajman Society for Development, said Social and cultural by the same occasion that Emirati women have achieved successes prominent within years with the support of the wise leadership that focused on empowering her and Supporting and motivating them and benefiting from their potential to be an effective partner In the process of development, strengthening and maximizing the achievements of the homeland.
WAM/ Saad Al-Mahri/ Asim Al-Khouli
Ajman, June 24 (WAM) - Ajman Digital Department launched the "Your Voice" initiative Audible" with the aim of providing a new channel of communication with the public benefiting from the services Digital government and provide them with the opportunity to submit proposals and discuss all Difficulties or obstacles that they may face while requesting services from During a special program bearing the name of the initiative and broadcast on the Instagram application for an hour Complete weekly.
The initiative comes in cooperation with all government agencies in the Emirate of Ajman Which in turn appoints a coordinator to answer public inquiries in order to develop Solutions to all the challenges they face.
Her Excellency Ohood Shuhail, Director General of Ajman Digital Department, said that the launch of this The initiative aims to raise the efficiency of digital government services provided to the public And provide them with the opportunity to communicate with officials transparently and directly in a step To address the difficulties and challenges that may face them, no matter how small, and this is part of Important of our strategy and vision aimed at customer happiness.
She added that it is very important that we follow together the smallest details that pass It has the journey of customers, especially in light of the current exceptional health conditions Which requires all of us to exert more efforts to achieve the highest percentage of satisfaction Dealers.. We are proud to support all government agencies in the Emirate of Ajman "Your Voice is Heard" initiative, and this shows the extent of interdependence and solidarity to serve the emirate as It meets the requirements of our wise leadership, which still recommends us every time to be The closest to our customers is that they are the compass of our success and their happiness is the essence of our digital environment.
For her part, Wijdan Al-Hajjaj, Director of Institutional Relations and Esaad Department, said: Customers The "Your Voice is Heard" initiative has achieved great success with the launch of the first Episodes presented by the journalist Mohammed Al Kaabi and hosted by the Director of Services Department Support in the Transport Authority Abdul Rahman Al Nuaimi, confirming that Ajman Digital Department She worked through her team to launch this type of initiative that aims to To make customers happy, pay attention to their issues and know their suggestions that contribute to Development of government digital services.
The pilgrims thanked all the institutions and companies that She provided various types of support, including Emirates Vision Foundation and Writers Media Company. As well as Infox Media.
WAM/TAR/Mustafa Badreddine
Ajman, May 30 (WAM) - His Highness Sheikh Ammar Al Nuaimi, Crown Prince of Ajman, launched Chairman of the Executive Council "Himma" campaign to collect tablets and computers For the children of needy families in the Emirate of Ajman and reduce the burdens they are going through Ensure the continued education of its children under the current circumstances.
His Highness Sheikh Ammar Al Nuaimi said, "Today, we directed the Ajman Digital Department to implement "Himma" campaign to donate computers to needy students in the emirate It is our duty towards all of them so that their scientific and cognitive career continues, as this The campaign will be sponsored by our daughter Sheikha Amna Al Nuaimi. Proud to support Sons and daughters of the UAE this type of charitable initiatives under the circumstances The current exceptionalism. And proud to have goodness as an authentic attribute in a society The UAE embodies it with their humanitarian initiatives, social solidarity and support. to their brothers, especially students."
For her part, Her Excellency Ohood Shuhail, Director General of Ajman Digital Department, confirmed that This initiative comes to consolidate the concepts that we were raised on and instill in us leaders The UAE of affection, cohesion, brotherhood and humanity as it emanates from the principle of Community participation and the need to stand by and support needy students In light of these difficult circumstances, she praised the efforts made by the Ministry of Education education and all educational institutions that spared no effort to make the process of success Distance education and securing the appropriate environment and all the requirements that guarantee Continued educational attainment in the country.
Shuhail expressed her great happiness with the launch of His Highness Sheikh Ammar bin Humaid Al Nuaimi. And his support for this campaign and sponsorship by Sheikha Amna bint Ammar Al Nuaimi as She stressed that this shows the extent of the attention paid by our leaders to initiatives Charitable community, noting that this campaign is one of the first government initiatives of its kind at the level of the Emirate of Ajman and may pave the way for other initiatives.
In a related context, His Excellency Eng. Omar bin Omair Al Muhairi, Director General of the Authority, said Transport in Ajman is the logistical partner of the "Himma" campaign This initiative derives Its value is one of the noble goals for which it was launched, foremost of which is the good that It has become a well-established approach followed by the Emiratis as well as standing by the Students who were prevented by circumstances from continuing their studies remotely, pointing out the importance of This category in our society and its role in building the future of the UAE.
Al Muhairi predicted that the "Himma" campaign will achieve great success, especially as it targets Mainly the entities and institutions of the Emirate of Ajman, which were distinguished during the course of their work by supporting Qualitative initiatives, standing by needy families and improving work Participatory to enhance sustainable development efforts, appreciating the efforts of Ajman Department Digital and its keenness to complete the approach of giving and giving.
Wejdan Al-Hajjaj, Director of Corporate Relations and Customer Happiness Department, explained In Ajman Digital Department, the campaign targets government departments and institutions And semi-government in the Emirate of Ajman and all members of society who have The desire and possibility to donate computers to needy students.
She stressed that the work team was able during the last period to develop a media plan And integrated marketing and logistics in cooperation with the logistical partner of the campaign Authority Transport in the emirate and a number of sponsors who provided various types of support for the sake of The success of the "Himma" campaign, the company approved by Microsoft and the UAE Vision Network and Writers Media and Infox Media.
Al-Hajjaj confirmed that the campaign will adhere to following safety and sterilization procedures Approved by the state, so the donation will be made by filling the site Electronic: www.himma.ajman.ae by registering the donor's data The Transport Authority – the logistical sponsor of the campaign will transport the shipment from the Specific receipt to the technical team who will in turn scan Data, reformatting and sterilizing the device, and then the devices will be delivered Donated to the Charitable Work Council in the emirate, which in turn will distribute it to Needy students.
WAM/TAR/Islam Al-Hussein
Ajman, March 24 / WAM / The "Business Continuity Committee in Ajman discussed" Under the chairmanship of His Excellency Major General Sheikh Sultan bin Abdullah Al Nuaimi, Commander-in-Chief of Police Ajman Achievements of the application of the remote work system and smart services provided For customers and unified efforts to maintain the health and safety of community members to ensure Business continuity and efficiency and achieving the goal of reaching 100% in Transformation, provision of smart electronic services and application of remote work system, in all local government agencies in the Emirate of Ajman, in support of the state's efforts Preventive and to preserve the safety of employees and customers.
Major General Sultan bin Abdullah Al Nuaimi reviewed - during the second meeting Committee in the presence of heads of local government departments in Ajman - achieved percentage To work remotely according to the stages of application in each local entity by following the guide The outgoing guidance and the percentage of availability of smart applications in each entity, where it confirmed All departments activated for the remote work system through systems and services Electronic provided.
The meeting was briefed on the implementation of remote work by 100 percent in some Entities and implementation of the General Command of Ajman Police Instructions of the Ministry of Interior regarding Renewal of vehicle ownership through the smart application, in addition to the application of the system Remote trial and remote investigation, along with smart services provided For the public, while Ajman Digital Department initiated electronic connectivity with 76 entities, which Facilitate the work and communication system at the local, federal and ministerial levels.
The committee reviewed the unified electronic systems supporting the work system for After as Taresh program for government correspondence and the unified government platform and systems Confidentiality of information and financial systems in the economic field and data center Unified, in addition to discussing challenges and identifying risky services.
The Chairman of the Committee stressed the need to intensify precautionary efforts and preventive measures, And the application of electronic meetings remotely, to ensure business continuity and protect Employees, customers and community members.
Wam/Yaqoub Al-Awadi/Awad Al-Mukhtar/Asim Al-Khouli/Islam Al-Hussein
Ajman, March 20 / WAM / Ajman Unified Government Communication Center activated the system Work from home for all employees of the center by 100 percent, in order to ensure Safety and health of employees and the community.
Zubair Al Junaidi, Director of Ajman Government Communication Center, explained that this step comes Within the framework of ensuring the safety of employees and the health of the community, and this is what the government is keen on Ajman, noting that this procedure includes answering phone calls For customers in addition to providing all the center's services around the clock - 24/7 - In three languages and taking into account quality standards.
Al-Junaidi stressed that this step is an opportunity to test the effectiveness of the center's plans. During crises and emergencies, praising the efforts made by the Ajman Department Digital in creating the necessary infrastructure to accomplish this.
Wam / Yaqoub Al-Awadi / Emad Al-Ali
Ajman, March 16 (WAM) - His Highness Sheikh Humaid bin Rashid Al Nuaimi, Supreme Council Member and Ruler of Ajman, today issued an Amiri Decree on replacing the name of Ajman Digital Government.
Decree No. 5 of 2020 stipulates that the name "Ajman Digital Government" and the name "Ajman Digital Government Central Department" shall be replaced to become "Ajman Digital Department" wherever it is mentioned in Emiri Decree No. 9 of 2017 or in any other legislation, and replacing the name does not entail any prejudice to rights and obligations.
The texts of Articles 3 and 8 of Emiri Decree No. 9 of 2017 shall be replaced by the following texts.
Under the provisions of this decree and as of the date of its entry into force, Ajman e-Government shall be reorganized to form a government department called "Ajman Digital Department" and referred to as "Digital Ajman" and attached to the Chairman of the Executive Council.
The decree also stipulates that the Department shall have an organizational structure prepared by the Director General in coordination with government agencies and approved in accordance with the provisions of the local legislation in force in the Emirate.
Any provision or provision of any other legislation that conflicts or contradicts the provisions of this decree shall be repealed. This decree shall enter into force from the date of its issuance and shall be published in the Official Gazette.
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